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Charge 3 won't sync

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‎01-18-2020 11:10 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-18-2020 11:10 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

Hi,

I have had my Charge 3 for 3 weeks and all has been good until today. However, it wouldn't sync so i force quit the app and unpaired it from Bluetooth on my phone but now my Bluetooth says it cannot pair with the Charge 3? Any suggestions appreciated?

Thanks

Andy

 

 

Moderator edit: subject for clarity

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‎01-19-2020 05:34 - last edited on ‎07-04-2025 07:36 by Fitbit Moderator

‎01-19-2020 05:34 - last edited on ‎07-04-2025 07:36 by Fitbit Moderator

It's great to see you here, @Iceman2512.

Thanks for troubleshooting this syncing issue. If your Charge 3 isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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