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Charge 3 won't sync

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‎01-18-2020 21:56 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-18-2020 21:56 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

i did not have my phone for over hours and when I got it back I have not been able to sync my Fitbit on my phone, and all previous days and weeks have gone, how do I get it all  back?

Thanking you in advance,

Maria

 

 

Moderator edit: subject for clarity

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‎01-19-2020 03:06

‎01-19-2020 03:06

Welcome to the Community, @Meditation1.

 

If your Charge 3 isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there. Once you sync your device, you will be able to see your information.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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