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Charge 3 won't sync

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‎01-23-2020 21:31 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-23-2020 21:31 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

My Charge 3 hasn't synced with my app for 10 days now... & almost every time i open my app it just closes itself... its so frustrating!

Help please!

 

 

Moderator edit: subject for clarity

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‎01-24-2020 02:58

‎01-24-2020 02:58

Welcome to the Community, @big-mamma.

 

I understand how are you feeling, if your Charge 3 isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Now about the Fitbit app, check that it is updated by following the steps in the article: How do I update the app to the latest version?.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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