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Charge 3 won't sync

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‎04-15-2020 09:06 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

‎04-15-2020 09:06 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

 I haven't been able to sync my Charge 3 to my phone in 5 days. It just keeps saying device not found, I have done a reboot and I still can't link them, can someone help?

 

 

Moderator edit: subject for clarity

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‎04-22-2020 11:55 - last edited on ‎10-13-2025 08:18 by Fitbit Moderator

‎04-22-2020 11:55 - last edited on ‎10-13-2025 08:18 by Fitbit Moderator

Welcome to the Community, @EggertDS.

I am sorry for the delay in response and appreciate all the efforts in trying to fix this syncing issue.

If your Charge 3 isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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