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Charge 3 won't sync

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‎05-11-2020 06:58 - last edited on ‎09-27-2020 10:22 by Moderator Alum

‎05-11-2020 06:58 - last edited on ‎09-27-2020 10:22 by Moderator Alum

Like many comments already posted, Charge 3 keeps unsyncing with my phone-so annoying! I have tried everything! It's a problem with the Fitbit. I really want to return it as it is under warranty. How do I do this? Seems impossible to contact Fitbit customer service-so disappointed with this product.

 

 

Moderator Edit: Clarified subject

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‎09-27-2020 10:24

‎09-27-2020 10:24

Welcome to the Community, @Acemumbles.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this syncing issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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