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Charge 3 won't sync

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‎05-15-2020 03:32 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

‎05-15-2020 03:32 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

I have now tried everything that has been suggested on this forum to no avail. My Fitbit is useless as even the clock loses time as it o ly syncs at most once a day randomly. I get the occasional message notification too but not all. It's only 9 months old !!!

 

 

Moderator Edit: Clarified subject

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‎08-07-2020 11:38 - last edited on ‎05-13-2025 04:17 by Fitbit Moderator

‎08-07-2020 11:38 - last edited on ‎05-13-2025 04:17 by Fitbit Moderator

It's great to see you around, @Gillyann.

Thanks for troubleshooting this syncing issue. If you are having problems connecting your phone with your tracker, I recommend taking a look at the help article: Why won't my Fitbit device sync? and make sure you have followed the instructions provided there.

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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