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Charge 3 won't sync

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‎05-26-2020 07:26 - last edited on ‎09-16-2020 19:33 by

‎05-26-2020 07:26 - last edited on ‎09-16-2020 19:33 by

Charge 3 stopped syncing, clock now wrong. Tried uninstalling and reinstalling, did not correct the issue.  Tried using app on a windows Surface, and Charge 3 could not be synced either.  Anyone with advice?  HELP!

 

 

Moderator Edit: Clarified subject

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‎08-30-2020 10:20

‎08-30-2020 10:20

Welcome to the Community, @Deb1271.

 

Thanks for troubleshooting this syncing issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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