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White lines through screen

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‎05-26-2020 20:44 - last edited on ‎09-16-2020 19:36 by

‎05-26-2020 20:44 - last edited on ‎09-16-2020 19:36 by

Hi yesterday I noticed white lines through the display. I tried resetting it and I'm not having any luck. 

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3 REPLIES 3

‎05-26-2020 21:39

‎05-26-2020 21:39

I’m having the same issue and reboots don’t clear the problem 

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‎05-26-2020 21:58

‎05-26-2020 21:58

This happened to me last fall and as the number of lines increased I could no longer read my display. FitBit reaches out to me through these boards and replaced my device. However, my replacement is now doing it too. I guess the Charge HR 3’s have a shelf life of about 9 months. 😢

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‎05-26-2020 23:45

‎05-26-2020 23:45

My screen is the same and it is getting more and more difficult to read. We have tried resetting it and it is not helping? 

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