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Charge 3 won't sync

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‎08-01-2020 06:36 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

‎08-01-2020 06:36 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

Every time I try to sync I get this message lost Bluetooth pairing go to Settings etc! Just started happening a few weeks ago. I have to Forget Device and re-pair constantly now! Any advice. It’s an iPhone 6s , everything else working perfectly.

 

 

Moderator Edit: Clarified subject

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‎08-31-2020 08:22

‎08-31-2020 08:22

It's great to see you around, @SheilaEast.

 

Thanks for troubleshooting this syncing issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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