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Charge 3 won't sync

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‎08-21-2021 14:27 - last edited on ‎08-22-2021 10:57 by

‎08-21-2021 14:27 - last edited on ‎08-22-2021 10:57 by

My charge 3 will not sync with my phone even though I have uninstalled the app twice switch my phone off twice and reset my watch twice to see if that works. I even downloaded the app on another device and the same thing is happening. Any idea on what to do except throwing it across the room .

 

 

Moderator edit: subject for clarity 

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‎08-22-2021 10:59

‎08-22-2021 10:59

Welcome to the Fitbit Community, @Clairethecleane.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. I was able to see that you have already contacted our Support team regarding this and that they were able to help you. Thank you for your time and efforts.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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