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Charge 3 won't turn on

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‎01-01-2020 23:08 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

‎01-01-2020 23:08 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

Charge 3 purchased approx 4 months ago. Been working OK until yesterday, got the usual vibrating announcement at 10,000 steps. Screen then went blank, vibrating continued for another 10 minutes or so then it totally shut down. Have tried charging without any success.

 

 

Moderator edit: subject for clarity

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‎01-02-2020 03:06

‎01-02-2020 03:06

Welcome to the Community, @Nadsal.

 

Thanks for troubleshooting this turning on issue. If your tracker isn't responding, I recommend taking a look at this post and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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