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Charge 3 won't turn on

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‎06-06-2020 07:41 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

‎06-06-2020 07:41 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

I have just received a new Charge 3 after having had an inspire. I’ve put the plug on and it vibrates but no display. When I set up new device it’s says a number is displayed but there isn’t! Any ideas?

 

 

Moderator Edit: Clarified subject

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‎09-09-2020 11:48 - last edited on ‎06-30-2025 07:37 by Fitbit Moderator

‎09-09-2020 11:48 - last edited on ‎06-30-2025 07:37 by Fitbit Moderator

Welcome to the Forums, @Dh68.

I appreciate your preference to our products and the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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