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Charge 3 won't turn on

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‎06-07-2020 07:46 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

‎06-07-2020 07:46 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

Have had my Charge 3 for about 2 yrs. It was working fine 2 days ago and yesterday the display wouldn't show.

1) I did the reset and restarted the device, but still no display. Actually did this several times.

2) I tried charging the device for a period of time - no display.

3) I tried restarting after charging - no display.

4) I tried changing the clock display to a different one - no display.

5) I tried restarting after changing clock display - no display.

 

Any suggestions what's going on with the display?

 

 

Moderator Edit: Clarified subject

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‎06-11-2020 12:22

‎06-11-2020 12:22

Welcome to the Community, @Ldav709.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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