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Charge 3 won’t update

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‎04-15-2020 09:25 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

‎04-15-2020 09:25 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

My charge 3 Keeps losing connection while updating at the 95% mark. I’ve reset my watch several times. This is very frustrating!😡

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‎04-20-2020 11:00 - edited ‎04-20-2020 11:01

‎04-20-2020 11:00 - edited ‎04-20-2020 11:01

Welcome to the Community, @Pakalana.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this update issue. Also, I am sorry for the delay in response.

 

If you are having problems updating your device, I recommend taking a look at the help article: Why can't I update my Fitbit device? and follow the instructions provided there.

 

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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