help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 won't update

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-11-2023 11:02 - last edited on ‎03-12-2023 14:51 by Fitbit Moderator

‎03-11-2023 11:02 - last edited on ‎03-12-2023 14:51 by Fitbit Moderator

I have a firmware update available on my charge 3 but I have tried to update it numerous times but it gets to 8 % and won't update any further it says update failed.

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-12-2023 14:53 - edited ‎06-03-2023 11:12

‎03-12-2023 14:53 - edited ‎06-03-2023 11:12

Hi there, @Reshape. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Charge 3.

If you haven't done so yet, I'd recommend following the tips and recommendations provided here Why can't I update my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎03-12-2023 14:53 - edited ‎06-03-2023 11:12

‎03-12-2023 14:53 - edited ‎06-03-2023 11:12

Hi there, @Reshape. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Charge 3.

If you haven't done so yet, I'd recommend following the tips and recommendations provided here Why can't I update my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎03-16-2023 10:46

In response to MarreFitbit

‎03-16-2023 10:46

Hi MarreFitbit  thank you for your reply but still no luck with the update after following your advice. 😞

Best Answer
0 Votes