Charge 3 won't vibrate

[BethMans]

I've been through all the community posts and done all the options. Making sure notifications are on and not toggled off on the Charge 3 itself. I've reset it and resynced with Bluetooth, etc. 

I first had noticed it's not vibrating for calls or texts but then as I dug further I discovered it won't do it for silent alarms, when I turn it off and back on, when I put it on the charger, or when I start the stopwatch.

Any other options other than waiting on hold with support?

Moderator Edit: Clarified subject

[AlejandraFitbit]

Welcome to the Forums, @BethMans.

Thanks for troubleshooting this vibration issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.