04-11-2020
08:54
- last edited on
09-17-2020
17:24
by
MatthewFitbit
04-11-2020
08:54
- last edited on
09-17-2020
17:24
by
MatthewFitbit
Face is all messed up. Quit working suddenly yesterday. Numbers are all jagged and screen keeps rotating. I tried resetting several times with no improvement.
I just bought it in December.
04-11-2020 17:07
04-11-2020 17:07
Try a Long Restart:
CHARGE 3 LONG RESTART
Connect the device to the charging cable.
While the device is plugged into the charging cable, press and hold the button down for 15 seconds.
The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration.
The device turns off.
The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur.
Remove the device from the charging cable. The device shuts down.
Important: Plug the device into the charging cable again.
04-11-2020 17:13
04-11-2020 17:13
04-11-2020 19:11
04-11-2020 19:11
Contact Customer Support.