help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 Battery Life Problems

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-05-2022 15:45 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

‎04-05-2022 15:45 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

Hello.  I own a Charge 4 and I have never had any problems with it until last night.  I swam with my watch last night and when I got home I rinsed it off, dried it, and then charged it until it was at 70%, but when I woke up 6 hours later, it was dead.  I then restarted it and charged it until it was at 30%, turned down the screen brightness and yet, it still died after a couple of hours.  I can normally get a day and a half out of 30% charge, so this is a difference for my watch.  The only thing I can think of that may have affected it is from taking it into the pool, but I have swam with it before and I have had no problems.  I am wondering what is wrong with it and is there anything I can do to fix it?  Thank you!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-05-2022 18:58

‎04-05-2022 18:58

@Rosa1570 , Nice to see you here. Thank you for your message and for your effort. 

I assume that you have read this, right?Can I extend my Fitbit device's battery life?

 

If the situation doesn't improve , then give us a call or chat with our team. So that they can have a closer look at your case. 

Click here to get connected. 

 

See you around

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer