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Charge 4 Charger

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‎09-26-2023 11:23

‎09-26-2023 11:23

I have lost my Charge 4 charger which had 3 charging points. All I can find online have 2 or 4 points   Anyone know where I can get a charger with 3 points?

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‎09-26-2023 16:30

‎09-26-2023 16:30

@Bainie , Nice to see you here.I don't have it on the top of my head, how many pins does the charging cable has/needs. 
But you can always purchase the original charging cable for the Charge 4 on our online Shop. https://www.fitbit.com/global/us/products/accessories/charge4-charging-cable?sku=172RCC

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎09-27-2023 01:26

In response to JuanFitbit

‎09-27-2023 01:26

Hi,
Sadly the site you give is in the US and doesn’t recognise a UK address. Is there an equivalent site you can direct me to in the UK?
Thanks,
Bainie (Bill Bain)

Sent from my iPhone
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‎09-27-2023 09:54 - edited ‎09-27-2023 09:58

In response to Bainie

‎09-27-2023 09:54 - edited ‎09-27-2023 09:58

@Bainie   I changed the ../us/.. to ../uk/.. in the URL and found it for you in the UK Store:  https://www.fitbit.com/global/uk/products/accessories/charge4-charging-cable?sku=172RCC 

BTW, I have an original Charge 4 charging cable.  It only has 2 pins.  It's up to you to choose the original or a third party charger.  I also have other older Fitbits with three contacts, but the charger only has two pins. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎09-27-2023 10:15

In response to LZeeW

‎09-27-2023 10:15

@LZeeW wrote:

@Bainie   I changed the ../us/.. to ../uk/.. in the URL and found it for you in the UK Store:  https://www.fitbit.com/global/uk/products/accessories/charge4-charging-cable?sku=172RCC 

BTW, I have an original Charge 4 charging cable.  It only has 2 pins.  It's up to you to choose the original or a third party charger.  I also have other older Fitbits with three contacts, but the charger only has two pins. 

That seems to be the problem. All the chargers I have seen have 2 pins but my Fitbit has 3 charging points and the 2 pin chargers don’t work Just can’t fin a 3 pin charger so perhaps they are no longer available. 

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‎09-28-2023 11:21

In response to Bainie

‎09-28-2023 11:21

@Bainie  My link is to the UK store, so the item is an original charger.  If you are having trouble, try scrubbing the charging contacts with some alcohol and a very soft toothbrush.  I use a toothbrush for a small child.  You might have corrosion that is keeping you Fitbit from charging.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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