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Charge 4 Connector Clip Broken

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‎08-01-2022 17:24 - last edited on ‎12-14-2022 14:04 by Fitbit Moderator

‎08-01-2022 17:24 - last edited on ‎12-14-2022 14:04 by Fitbit Moderator

Hello, 

 

I purchased my Fitbit Charge 4 through Costco, but went to take it off this afternoon and one of the band connector clips is loose/falling off. Where can I get this repaired or fixed? My Charge 4 was purchased in February 2021. 

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‎08-01-2022 18:04

‎08-01-2022 18:04

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
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Stepping in the U.S.A. since September 2013. Android 14

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