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Charge 4 Dimmed Display

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‎08-20-2022 14:00 - last edited on ‎01-03-2023 14:43 by Moderator Alum

‎08-20-2022 14:00 - last edited on ‎01-03-2023 14:43 by Moderator Alum

  • My Charge 4 info is so light I can hardly see it. Also don't get text messages or able to see who's calling. Can anyone help?

Moderator Edit: Clarified subject

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‎01-03-2023 14:47 - last edited on ‎10-11-2024 11:07 by Fitbit Moderator

‎01-03-2023 14:47 - last edited on ‎10-11-2024 11:07 by Fitbit Moderator

Hi there @MsB3151. Welcome to Community Forums.

I appreciate you shared your experience. I'd recommend you follow these steps to restart your device.

You can try to change your clock face, if this fixes the issue, you can change it back to the original clock face. If you are using a third-party clock face, please switch to a Fitbit clock face and try the troubleshooting again.

Also check if the Sleep Mode or Do Not Disturb Mode are On in your device.

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