Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @northwest1965. Welcome to the Fitbit Community Forums.
I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thank you, @northwest1965, for letting me know. I'd like to recommend sending them a response. This will undoubtedly speed up the process a little.
Best AnswerI've had lots of messages with suggestions but nothing helps. Disappointed
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