help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 - Not holding Charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-09-2022 06:42 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

‎01-09-2022 06:42 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

I bought my fitbit in August 2021.

It is no longer holding its charge.  I need to charge it every other day to keep it working.  The ad told me when I bought it, it should hold its charge 5 days -- and it used to do this.

Very disappointed and hope to have it replaced by you.

 

Moderator edit:  updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-09-2022 17:59 - last edited on ‎06-24-2024 11:15 by Fitbit Moderator

‎01-09-2022 17:59 - last edited on ‎06-24-2024 11:15 by Fitbit Moderator

@anew Thank you for your message and efforts. 

If you haven't done so, please have a look at this: Can I extend my Fitbit device's battery life?

If already done so, please contact Support. Our team will be more than glad to have a closer look at your case. 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer