Charge 4 - Sleep traking

[DonWalter]

Charge 4 does not track sleep

Moderator edit:  updated subject for clarity

[JuanFitbit]

@DonWalter , Nice to see you here. Thank you for your message. 

How long have you been using the Charge 4?

It needs to be worn at least 3 nights so that the Charge 4 can detect and save your baseline and resting heart rate. 

More about this, can be read here: How do I track my sleep with my Fitbit device?

See you around. 

[powell_87]

Stopped tracking sleep as of Tuesday. Worked previously.

[JuanFitbit]

@powell_87 , Thank you for your reply and further information. 

Do you see the simplified sleep record (awake/asleep time ) or none at all?

The following conditions can prevent the recording of sleep stages:

- You record your sleep using the app instead of the tracker's automatic sleep detection.
- The tracker's battery is almost empty when you go to bed (below 25%). This prevents a regular recording of the heart rate.
- You use the metal bracelet while sleeping
- You sleep less than 3 hours.
- The bracelet is too loose or too tight on the wrist. You should be able to put your index finger between the bracelet and your arm without much resistance, so that your heart rate is recorded regularly and the sleep phases can be recognized.

If you tap the recording that doesn't show you any sleep stages, you should get a message explaining why you didn't get any. What does it say??

See you around