12-20-2022
10:35
- last edited on
12-27-2022
15:33
by
LucioFitbit
12-20-2022
10:35
- last edited on
12-27-2022
15:33
by
LucioFitbit
In 2020 had no issues setting up Charge 4 on Android, syncing or reveiving alerts.
Lately having sync issues, manual sync from app would work sometimes. Now, 10 days without successful sync from Charge 4 to app. Frustrated.Uninstalled app. Reinstalled app. Proper permissions given. Pairing from app, does not give any response. Charge 4 not visible in list of BT devices.
Installed an app that shows all visible BT devices, shows Charge 4 as well.
Sometimes, Charge 4 pops up in Android BT list, and disappears again. Connecting through Android/BT interface does not work.
Now, FitBit app shows an error message saying it could not connect to the watch.
Have tried all kinds of suggestions from the forum here, as other users here have similar issues. Mods do not have any clue it seems and just promote an answer to "Best Answer" because it worked for that one person.
Is there something like tech support at all? This would need to be looked at for so many users having these issues?
Charge 4 version 48.20001.100.76
FitBit app version 3.72 (current version)
Android 12 on a OnePlus 9 Pro running LE2132_11_C.66
Moderator Edit: Clarified subject
01-02-2023 10:14
01-02-2023 10:14
Hi there @SunsetRunner. Welcome to Community Forums.
I appreciate you shared your experience and I understand how you feel about it. I'd recommend you check these articles, How do I setup my Fitbit device?, Why can't I setup my Fitbit device? and Why won't my Fitbit device sync?.