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Charge 4 Syncing Issues

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‎08-06-2022 15:46 - last edited on ‎01-05-2023 17:38 by Moderator Alum

‎08-06-2022 15:46 - last edited on ‎01-05-2023 17:38 by Moderator Alum

Charge 4 loses pairing with my iPhone 12 every day 11 months old tried rebooting all the basics etc any thoughts??

 

Moderator Edit: Clarified subject

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‎01-05-2023 17:47 - last edited on ‎10-11-2024 09:53 by Fitbit Moderator

‎01-05-2023 17:47 - last edited on ‎10-11-2024 09:53 by Fitbit Moderator

Hi there @Kg6464. Welcome to Community Forums.

I appreciate you share your experience. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device.

Then unpair the device from your Fitbit account and from the bluetooth settings on all devices, and then pair it with the new device by following these instructions. Some users find it useful to refresh the performance.

Also you can restart your device and check this article, Why won't my Fitbit device sync?.

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