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Charge 4 Updating Issues

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‎01-24-2023 09:55 - last edited on ‎01-25-2023 17:58 by Moderator Alum

‎01-24-2023 09:55 - last edited on ‎01-25-2023 17:58 by Moderator Alum

Received a replacement pebble today, after syncing to the app it just keeps saying update available. And although the pebble seems to update the message still there. So cannot access 

Any  notifications as nothing there, should I contact customer support again?

 

Moderator Edit: Clarified subject

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‎01-25-2023 18:04 - last edited on ‎10-11-2024 08:22 by Fitbit Moderator

‎01-25-2023 18:04 - last edited on ‎10-11-2024 08:22 by Fitbit Moderator

Hi there @Angelica64. Welcome to Community Forums.

I appreciate you reach out to the Community. I'd recommend you restart your device.

Also check these articles, How do I update my Fitbit device? and Why can't I update my Fitbit device?.

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