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Charge 4 battery and display issues

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‎11-10-2022 08:01 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

‎11-10-2022 08:01 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

I can barely see the readings on my fit bit screen . Battery is 45 percent currently ( yellow ). What can I do? 

 

 

Moderator Edit: Clarified subject

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‎11-10-2022 10:32

‎11-10-2022 10:32

Hi @Janiejane8  try restarting the device and if that doesn't help, try a different clock face. If that fails, get with support.

 

@FreshTherapies all you can do is try customer support.

 

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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