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Charge 4 battery draining

‎02-20-2025 15:35 - last edited on ‎02-21-2025 15:25 by Fitbit Moderator

‎02-20-2025 15:35 - last edited on ‎02-21-2025 15:25 by Fitbit Moderator

A couple of weeks ago my Charge 4 went from lasting several days on a full charge, to lasting about 90 minutes.  It did the same thing before Christmas and a reboot fixed it.  This time I've rebooted several times but no luck, it still drains the battery in well under 2 hours.  Has anyone been able to fix this issue or should I just assume it's permanently dead now?  

 

Moderator edit: clarified subject.

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‎02-21-2025 06:23 - last edited on ‎02-21-2025 09:49 by Fitbit Moderator

‎02-21-2025 06:23 - last edited on ‎02-21-2025 09:49 by Fitbit Moderator

Maybe it's related to their recent update.  According to posts here and in the article, it seems to be causing Versa and Sense devices to have dramatically reduced battery life.

Sense and Versa 3 Battery Performance Program 

Moderator Edit: Word choice

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‎02-21-2025 15:22

In response to joggerj

‎02-21-2025 15:22

Welcome to the forums @Trillis. Welcome back to the community @joggerj.

Thank you for sharing the inquiry regarding your Charge 4. Sorry to know the difficulty that you are experiencing.

Please, make sure to follow the steps listed in this help article: Can I extend my Fitbit device's battery life?

Thanks @joggerj for the comment. 

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