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Charge 4 battery problems

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‎02-15-2022 11:49 - last edited on ‎12-14-2022 15:30 by Fitbit Moderator

‎02-15-2022 11:49 - last edited on ‎12-14-2022 15:30 by Fitbit Moderator

Hi,

I have a problem with my charge 4, in the past few days, the fully charged battery drains down completely in only a couple of hours.

I haven’t changed anything in the setups, my GPS is off, didn’t even track an excercise, neither have I used spotify. I tried to restart my device a couple of times, but it didn’t help. 
Last week the battery lasted for 4-5 days, as usual.

What could be the problem?

 

Thanks.

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‎02-15-2022 18:32

‎02-15-2022 18:32

@KrisztinaSoos , Nice to see you here. Thank you for your message and efforts. 

 

I assume that you read this before trying any of the solutions described, right?Can I extend my Fitbit device's battery life?

 

If so and you don't see an improvement, please give us a call or chat with us. Our team will be more than glad to have a closer look at your case. 

 

Click here to get connected. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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