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Charge 4 brightness

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‎01-12-2022 08:14 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

‎01-12-2022 08:14 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

Hi,  my watch is not readable.  I've tried changing the clock face and resetting it when it is charging. It is too dim, even if I swipe, I cannot see the settings to amend the brightness. My watch is just 2 years old. Very disappointed,  as I enjoyed it and I've had friends who purchased at the same time,  who have had no issues. 

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‎01-12-2022 09:27

‎01-12-2022 09:27

Has the screen slowly over time lost it’s brightness? If so it could be the screen failing and as it’s over 2 years not warranty left sorry to say, my 3.5 year old Charge 3 has gone the same way, lost brightness slowly then over the last two weeks has gone so dim I can’t read anything.

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2 REPLIES 2

‎01-12-2022 09:16

‎01-12-2022 09:16

Make sure you are not in 'Sleep Mode'; that keeps the screen dim.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎01-12-2022 09:27

‎01-12-2022 09:27

Has the screen slowly over time lost it’s brightness? If so it could be the screen failing and as it’s over 2 years not warranty left sorry to say, my 3.5 year old Charge 3 has gone the same way, lost brightness slowly then over the last two weeks has gone so dim I can’t read anything.

Best Answer