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Charge 4 has broken

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‎12-31-2021 07:01 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

‎12-31-2021 07:01 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

My Fitbit Charge 4 broke yesterday.  At first i thought it was the wristband, but i saw today that part of the fitbit itself broke off. i cant use it anymore, but its still within warranty. Can someone let me know where i find proper support without having to use the Chat or Twitter?

20211231_094351.jpg

 

Moderator Edit: Clarified subject

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‎12-31-2021 07:15

‎12-31-2021 07:15

https://myhelp.fitbit.com/s/warranty 

For support, you can use the chat option or call them. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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