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Charge 4 is tracking too many steps while sleeping

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‎09-15-2022 22:47 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

‎09-15-2022 22:47 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

2 times, My fitbit has generated huge number of steps while I was asleep. For example today 6 September 2022 when I woke up and synced my Fitbit to my phone, I see 38362 steps generated at 03:00 hrs just I a second. Similarly on 8 July 2022 at about 06:30, it generated 33286 step in a second.

 

What is wrong? Can I edit or delete these steps? Please help.

Best regards

Afzal Sher

 

 

Moderator Edit: Clarified subject

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‎11-03-2022 06:23

‎11-03-2022 06:23

Hi there @afzalsher. Welcome to Community Forums.

 

I understand how you feel about this situation. I'd recommend you check these articles, How accurate are Fitbit devices?, How does my Fitbit device calculate my daily activity? and How do I add, edit, or delete Fitbit data and activities?.

 

Also you can try to restart your device by following these steps.

 

Hope this helps.

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