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Charge 4 not displaying time

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‎01-16-2022 07:28 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

‎01-16-2022 07:28 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

Charge 4 quit displaying time of day when I turn my wrist. I have to tap the face twice to get the time to display.

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‎01-16-2022 07:37

‎01-16-2022 07:37

Press side button a few seconds to get to 'Quick Settings';  scroll down to 'Screen Wake' tap to toggle on/off.  If that doesn't work, check you are not in 'Sleep Mode'.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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2 REPLIES 2

‎01-16-2022 07:37

‎01-16-2022 07:37

Press side button a few seconds to get to 'Quick Settings';  scroll down to 'Screen Wake' tap to toggle on/off.  If that doesn't work, check you are not in 'Sleep Mode'.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-16-2022 07:43

In response to JohnnyRow

‎01-16-2022 07:43

How simple that was. It worked. Thank you so much!

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