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Charge 4 not receiving notifications

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‎01-31-2022 20:20 - last edited on ‎12-14-2022 15:46 by Fitbit Moderator

‎01-31-2022 20:20 - last edited on ‎12-14-2022 15:46 by Fitbit Moderator

I've checked to if it's updated & if I get a text message which is what my fitbit is set up to do it's not coming through. It's getting very frustrating. Can you please help me?

 

Moderator edit: updated subject for clarity

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‎02-02-2022 18:14

‎02-02-2022 18:14

Welcome to the Fitbit Community, @mommy83.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 4. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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