Charge 4 not tracking sleep.

[Ceriusly]

I wear my charge 4 to bed every night but it no longer tracks my sleep. How do I restart sleep track

[SunsetRunner · Accepted solution]

Hello @Ceriusly 

Here is how you restart your Charge 4: https://help.fitbit.com/articles/en_US/Help_article/1186.htm. But have you checked to make sure you didn’t accidentally turn off your heart rate in your Charge 4 settings. The screen is tiny so accidents can happen. It it is on try turning it off, sync your tracker, wait a few seconds then turn it back on and sync again. For more information look here: https://help.fitbit.com/articles/en_US/Help_article/1314.htm#How2
😃Let me know if this helps…keep me posted 

[Ceriusly]

Thanks so much for taking the time to reply. It was strange. It seems to have resolved itself.

 

[SunsetRunner]

That’s awesome @Ceriusly ! 😃