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Charge 4 regularly dies even when fully charged

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My Charge 4 had started to die consistently, even when fully charged. It rights itself when I put it back on the charger but it’s so disruptive as it happening when I’m in the gym or out of the house. How can I fix this please? I’ve already tried suggestions on other posts such as resetting it and making sure it’s completely charged. 

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Welcome to the forums @AP5

Thank you for providing the details regarding the difficulty with your Charge 4 and for trying to fix it on your own. 

Please, confirm that you have followed the steps listed in this help article: Can I extend my Fitbit device's battery life?

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The same thing is happening to mine. I'm interested to hear if you're able to resolve it!

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Hi @EofA1154. Welcome back to the forums.

Thank you for providing the inquiry regarding your Charge 4.

Please, confirm that you have followed the steps listed in the article:  Can I extend my Fitbit device's battery life?

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The battery isn't running out; it often has more than 50% charge when it gets stuck and stops recording or syncing.

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