Fitbit Graph for Heart Rate does not match time zones

[jackson25]

The graph shows my heart rate in cardio and peak yet for the time spent in each zone it is showing all as low. This is very frustrating.

[ManuFitbit]

Hi @jackson25. Welcome to the community forums. 

Thank you for taking the time to share this inquiry regarding this difficulty.

Please, make sure to use the latest version of the Fitbit app: How do I use the Fitbit app?

Try to perform the following steps in the Fitbit app:

• Log out from the Fitbit app.
• Force quit the Fitbit app and reboot your phone.
• Open the Fitbit app and log back into your account.
• Check if the issue is still happening.

[jackson25]

I am using g the latest version…
Sent from my iPhone

[JuanFitbit]

@jackson25  Thank you for your messages and efforts. 

Our team is aware of the issue and is working on a solution for it. 
Hopefully this will be solved soon. 

Please keep in mind to keep the Fitbit app updated, as the solution might come with an app update. 
We'll update the thread as soon as we receive further info . 

I appreciate your patience while our team works on this.