Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 screen is fading

Replies are disabled for this topic. Start a new one or visit our Help Center.

At first I noticed the top half was getting lighter and lighter, then undistinguishable.  It has been lowering little by little and now can not see much of the bottom anymore.  I read previous comments for suggestions.  I plugged in my charger and rebooted the watch.  When that didn't work, I tried a second reboot.  No change.

 

 

Moderator Edit: Clarified subject

Best Answer
4 REPLIES 4

Hi there, @revaer. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before reaching out. 

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer
0 Votes

I tried that.  It did not change anything.  My screen is now completely blank but the fitbit is definitely still operational, showing all stats in my app and I still receive vibrations.  I will be in touch.

Best Answer
0 Votes

I am having the same issue

Best Answer

I have a Charge 3, my second one.  The first one faded to nothing, so you sent me a replacement.  Now, this one too is almost impossible to read.  My first Fitbit was Versa, but it stopped working a week after the warranty expired.  So I downgraded to the Charge 3 and I've never been happy with it.  Has the Charge 3 been discontinued?  It sounds like the Charge 4 has the same problems.  

Best Answer
0 Votes