Charge 4 screen is too dim

[Ra.dean]

I noticed my charge 4 screen was quite dim (don’t remember altering it?) so went to settings and selected brightness hoping to increase it. As soon as I clicked on it the screen went off and now I can’t see anything. It’s like it’s gone to the dimmest setting but now I can’t see anything let alone how to get to settings to increase it. Help appreciated!

Moderator Edit: Clarified subject

[MarreFitbit]

Hello there, @Ra.dean. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Charge 4.

Please check if your Charge 4 is in sleep mode. When the sleep mode setting is on:

• Notifications don't cause the tracker to vibrate or the screen to turn on.
• The screen's brightness is set to dim.
• Turning your wrist won't cause the tracker’s screen to turn on.

For more information, see How do I navigate my Fitbit device?

[Ra.dean]

How do I know if it’s in sleep mode? Nothing works, I can’t swipe up or right on the screen, the button on the side presses but does nothing