08-13-2022
19:57
- last edited on
12-14-2022
14:01
by
MatthewFitbit
08-13-2022
19:57
- last edited on
12-14-2022
14:01
by
MatthewFitbit
Watch syncs to phone normally but has stopped syncing/changing the time to the correct zone. Everything else syncs except the time. Used to work fine.
08-14-2022 18:54
08-14-2022 18:54
@wspy , a warm welcome to the Community! Thank you for your message and information
To set the time correctly again, please do the following:
On your mobile device:
Make sure that you have the latest Fitbit app installed.
Please go to Settings > Date and time. (may be different, depending on the operating system of the mobile phone)
Switch Automatic Time to Manual.
Turn your phone off and on again.
Try to sync your watch again.
If the time is set correctly again, you can reset your mobile phone to any setting you like.
If the time is still displayed incorrectly after synchronization, please do the following:
On your PC/Browser:
Please open Chrome or any internet browser (internet explorer, Firefox, etc)
Go to fitbit.com and sign in with your password and email address.
Tap Settings (gear top right)
Under Personal Settings>Time Zone, select any time zone.
Save the changes. (press submit)
Then please go to the Fitbit app on your phone.
Click on "Your profile picture>Advanced settings"
Turn off the "Automatic time zone" and "Automatic location" options. You should see the selected time zone. Then select Berlin and your location again.
Turn your phone off and on again.
Try to sync your Versa again.
The time should be displayed correctly on the clock again.
Hope this helps
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.