Charge 4 won't connect

[Clairealf]

Charge 4 stopped syncing with my Huawei p30 lite on 15th of August. I've tried so many things and am ready to smash this thing. Can anyone please help. I can't get through to Fitbit for assistance. 

Moderator Edit: Clarified Subject and formatting 

[Odyssey13]

Hi @Clairealf  this is the article on compatible devices - click to read. As for support, phone or chat seems to work best.

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[Clairealf]

It still won't connect, no matter how many times I've uninstalled, forced stop, turned Bluetooth off and on andturned phone off and on. 

[Jvgresch]

I am having the same issue with my Charge 4 and iPhone. The watch has worked perfectly for over a year and suddenly stopped syncing. I’ve tried everything from deleting and reinstalling the app, factory resetting the watch, forgetting Bluetooth, literally everything I’ve found via Google search I’ve tried to no avail. It’s very frustrating. Any solve on this? 

[Odyssey13]

@Clairealf  did you get with customer support?

[Clairealf]

No,still not connected. 

[Odyssey13]

@Clairealf  customer support is there to help you. I posted how to get with them above. Try to get them. They often have suggestions we don't have in the community. Here, in the community, we're just people who use Fitbit.