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Charge 4 won't hold a charge

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My Fitbit charge 4 all of a sudden just stop holding a charge won’t hold a charge more than eight hours… Anybody know if you could put a new battery in it or or throw it away and spend another hundred thousand and 30 bucks for new one??

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Hi there, @Donchristy. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 4 is not holding a charge anymore. I understand where your concern is coming from. I'll be glad to help you!

Please bear in mind that there are a few features that would make the battery drain faster than usual, even in one day. Some of these features are: 

  • Built-in GPS (Charge 4 can have a battery life of up to 4 days when using this feature regularly, or up to 5 hours if you use it continuously).
  • Tracking SpO2 (Fitbit points out in this article that you may have to charge your Fitbit device more often when collecting SpO2 data).

If this doesn't apply to you, another step that has been helpful for other users having battery draining problems is the restart procedureIn general, it is recommended to follow the recommendations listed in this article to improve or extend battery life as well. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @Donchristy. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 4 is not holding a charge anymore. I understand where your concern is coming from. I'll be glad to help you!

Please bear in mind that there are a few features that would make the battery drain faster than usual, even in one day. Some of these features are: 

  • Built-in GPS (Charge 4 can have a battery life of up to 4 days when using this feature regularly, or up to 5 hours if you use it continuously).
  • Tracking SpO2 (Fitbit points out in this article that you may have to charge your Fitbit device more often when collecting SpO2 data).

If this doesn't apply to you, another step that has been helpful for other users having battery draining problems is the restart procedureIn general, it is recommended to follow the recommendations listed in this article to improve or extend battery life as well. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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