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Charge 4 won't respond

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‎04-29-2023 13:30 - last edited on ‎04-30-2023 06:15 by Fitbit Moderator

‎04-29-2023 13:30 - last edited on ‎04-30-2023 06:15 by Fitbit Moderator

My charge 4 has just stopped working. It's complete dead. It is fully charged. 

 

 

Moderator Edit: Clarified subject

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‎04-30-2023 06:16 - edited ‎03-17-2024 06:25

‎04-30-2023 06:16 - edited ‎03-17-2024 06:25

Hi there, @Davibev. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 4.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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‎05-01-2023 03:01

‎05-01-2023 03:01

Charge 3 & Charge 4—press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

 

Regards,

Will

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