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Charge 4 won't sync

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‎05-27-2020 23:57 - last edited on ‎12-14-2022 16:20 by Fitbit Moderator

‎05-27-2020 23:57 - last edited on ‎12-14-2022 16:20 by Fitbit Moderator

I have had my Charge 4 for a few days and it worked perfectly until this morning and now it won't sync. I sync it to an iPhone X and tried turning Bluetooth on and off and it cannot recognize the Charge 4. Any ideas what to do?

 

 

Moderator Edit: Clarified subject

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23 REPLIES 23

‎11-14-2021 08:45

‎11-14-2021 08:45

Easier solution: reboot device- no data loss!!

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‎12-24-2021 07:13

In response to LiliyaFitbit

‎12-24-2021 07:13

Third time this week.  Please fix the app!

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‎12-26-2021 05:59

In response to AlejandraFitbit

‎12-26-2021 05:59

This daily syncing is getting old. How about fixing the issue?

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‎12-31-2021 08:52

In response to AlejandraFitbit

‎12-31-2021 08:52

Everyday the charge 4 needs rebooting removing readding to work. Everyday for the last 2 weeks.  This is not an answer. We need an answer to have it work reliably day after day.  

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