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Charge 4

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‎01-03-2022 21:44 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

‎01-03-2022 21:44 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

Hi am utterly disappointed with fitbit as my device is still under warranty and is not working. First it was not syncing now it will not even come on. I chatted to an agent yesterday and he said that they would replace it and I would get a replacement email but rather I received a discount voucher number of 35% off another device. No fitbit I want you to replace my faulty device not but another one. I have endless issues with fitbit and I'm losing trust in you guys.

 

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‎01-04-2022 07:56

‎01-04-2022 07:56

I would say dont' even ask for replacement, instead ask for a refund as charge 4 will never pair with your phone.

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