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‎01-02-2022 06:35 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

‎01-02-2022 06:35 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

My fitbit does not always keep track of my heart rate. It shows blank spots all the time like I took it off. However I assure you it is always on my wrist. And it won't keep my sleep score half the time either. It will show that I was asleep for like 4 hrs etc. 

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‎01-02-2022 07:02

‎01-02-2022 07:02

hi @Saphire980 a consistent heart rate is need for a sleep score, if you are seeing simple sleep there should be a message as to why found under the graph.

my first thought would be to check the troubleshooting guide.

What factors can affect my heart-rate reading on my Fitbit device?

Learn tips for troubleshooting the heart rate display on your Fitbit device
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