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Fitbit charge 4 stuck on Nov 23 date

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‎01-03-2022 17:56 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

‎01-03-2022 17:56 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

My fit it charge for will not reset or clear. It is stuck on the date November 23. The time is correct but that’s it. I have tried clearing it and resetting it and it still shows the same date

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‎01-04-2022 16:55 - last edited on ‎06-24-2024 09:25 by Fitbit Moderator

‎01-04-2022 16:55 - last edited on ‎06-24-2024 09:25 by Fitbit Moderator

Hi @Rosesbud ! Nice to see you here. Thank you for your message and efforts. 

Please on your mobile device, make sure that on the settings your time zone and time is set manually, and not automatically. 

Do the same on the Fitbit app>Profile picture>App settings. 

Sync your Charge 4

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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