help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-18-2022 09:19 - last edited on ‎12-14-2022 13:55 by Fitbit Moderator

‎08-18-2022 09:19 - last edited on ‎12-14-2022 13:55 by Fitbit Moderator

My charge 4 is synced to my phone but doesn't notify me of texts or calls. 

I get steps and runs but that's it.

Any ideas? 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-19-2022 10:16

‎08-19-2022 10:16

Any chance the one you're wearing isn't your first? I didn't realize I had to unpair my Alta when I got my charge 4 to get my notifications. If thats not it, might have the DND or use the test call option. I found out on my own lol

Best Answer
0 Votes