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Charge two is blank

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‎07-21-2019 14:37 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-21-2019 14:37 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

My Charge 2 Stopped working last night. The screen went blank. I had just charged it. I got home and charged it again, in the morning it was fully charge and working. After a few hours the screen went blank again. This time I tried charging it but it became very hot and the screen did not activate.

This is my third Fitbit. I take good care of them but they don't last. 

I am very discouraged. I have tried all the troubleshooting methods.

Any help would be appreciated.

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3 REPLIES 3

‎07-21-2019 19:19

‎07-21-2019 19:19

Mine is doing the exact same! It’s 18 months old

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‎07-21-2019 19:36

In response to Bakingbuns

‎07-21-2019 19:36

I am having the same problem.

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‎07-22-2019 06:08

‎07-22-2019 06:08

The only answer I received was to charge it through the USB cord, as if there was any other way.

I followed their instructions to the letter and nothing, zip, nada.

This did not work. These are too expensive to keep replacing. This was my third FitBit. I am no longer a jogger, just a dog walker now.

As much as I love and am addicted to my FitBit, I am through.

Good luck to all who have a similar problem as I.

 

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